Frequently Asked Questions
We hope that you find the answer to your question here, if not please do not hesitate to drop us an email at [email protected] or call us on +44 (0) 1933 412946 where one of our team will be happy to help you. Customer service is what we are all about.
1. What width are Steptronic?
All of footwear is, as standard, made to a wider G fit. Approximately 75% of the male population tend to require a wider fitting.
2. I don't understand Euro sizing.
3. Why are some styles named with the same letter?
Good question! Style names that begin with a corresponding letter are all made on the same last/foot mould. For example, Austin, Alfa, Audi, Aldershot - you get the picture - will all fit the same. We use different lasts for different looks.
4. Where can I buy Steptronic
UK - Steptronic are available from popular High Street retailers and online at; Jones Bootmaker and hundreds of independent stores nationally - please contact our office for stockist locations.
Overseas - Steptronic are already available in multiple countries throughout the world and new stockists are joining us all the time, please contact us at [email protected] or call +44 (0) 1933 412946 for further details of stockists in your area.
5. Is there a Steptronic Ladies range?
At present, no. Men's comfort footwear is our ultimate strength and passion, we do get a lot of ladies asking this though so maybe it will become part of our offering in the future - watch this space.
6. I can't find the style I am looking for.
Please contact us and we will try and find the style you are looking for or an alternative similar one. Our range changes from time to time and we can advise you on similar styles.